West Lake is one of the most reputable tire brands in China and is produced by ZC Rubber Company. This company started in 1985 and currently is first in China’s tire production and ranks 10th among 75 major manufacturers in the world. Today, Westlake company is relying on its modern equipment and utilises the knowledge and experience of Korean and Japanese experts for its designs. West lake catalogue includes all kinds of tires for passenger cars, trucks, buses, mining, road construction and agriculture. The good performance of Westlake tires and the high standard of its products have made it used in many European and American countries in addition to meeting the domestic needs of China. Gostaresh Tejarat Tire operates as an exclusive representative of sales and after-sales services of Westlake tires. This company aspires to satisfy the mass market consumers by relying on experienced and competent managers, and their professional sales network.

Guarantee

Warranty conditions

All Westlake tires are guaranteed for 5 years from the date of production, free of defects caused by the entire production process in the factory. Damaged tires must be examined by experts approved by ZC RUBBER. If the cause of the damage is determined to be related to the production process in the factory, the company is obliged to pay the tire damage in proportion to the percentage of the remaining tread.

  • Tires whose warranty has not been activated through a representative with a signature stamp or whose serial number has been tampered with.
  • Tires whose tread depth is less than 1.6 mm or more than 5 years have passed since their production date.
  • Damages caused by improper use of tires, including non-original rims, underinflated, overinflated, carrying more than capacity and improper tire repair.
  • Damages are caused by technical defects of the car (suspension system, front brakes and brakes) or unprincipled driving (brake or severe and repeated steering).
  • Damages are caused by accidents, collision of the tire with sharp objects or contact with oil and chemicals.

How to activate the service card:

With this card, you can activate the after-sales service for up to 4 tires. It just requires to follow these two steps at the time of purchase:

  • The warranty card must be stamped, signed and completed by the athorized sales representative and delivered to the customer.
  • A copy of the warranty card must be sent by the representative to the Gostaresh Tejarat Tire Middle East Co.